Supporter Care Assistant
Posted 8 hours 50 minutes ago by Harris Hill Charity Recruitment Specialists
Supporter Care Assistants x 3 (Full-Time Temp Contract)
Location: Hybrid 2 days/week in London office (set days), remainder remote
Contract: June December 2025
Hours: 34 hours per week
Start Date: 9th June Offers by: 30th May
I am working with a well-known charity to recruit three Supporter Care Assistants for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.
Key Responsibilities:
- Handling phone and email enquiries from campaign participants
- Logging supporter interactions and updating records in the CRM
- Processing donations accurately
- Sending thank-you cards as part of the donor journey
Ideal Candidates Will Be:
- Warm, personable, and confident speaking with supporters
- Comfortable managing calls and admin tasks simultaneously
- Detail-oriented and organised
- Based in London (due to office-based days)
- Experience with supporter care or databases is a plus full training provided
If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.
Get in touch today to register your interest interviews happening quickly.