Supporter Care Administrator (3 months fixed term)

Supporter Care Administrator (3 months fixed term)

Do you have excellent communication, organisational and interpersonal skills? Want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for an experienced and enthusiastic administrator to join our Fundraising Team on a temporary basis. You will have strong communication and administration skills, attention to detail and work as part of a team. You will be willing to be flexible and prioritise your workload effectively.

About the role

The post holder will be the first point of contact for enquiries that come in by post, email and phone, in particular responding to in memory giving and gift in will enquiries sensitively.

You will be responsible for preparing thank you and acknowledgement letters, emails and welcome packs for new regular givers and lottery players on a daily basis. In addition, you will be adding and maintaining accurate records on the database and on various fundraising platforms.

You will also be co-ordinating, mailing and recording packs and supporter materials, providing support to the wider fundraising team as required.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following to :

• A cover letter telling us more about you and what you think makes you a good fit for this role
• A CV that sets out your career history, with key responsibilities and achievements

Applications close on 26 September.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

We'd love to stay in touch. Join our mailing list to receive updates from Myeloma UK including our monthly newsletter and updates about our services, research, campaigns and other ways you can get involved.