Support Worker - Brynmenyn House

Hours of Work

37.5 hours per week, following a 9 week rolling rota to include weekends, evening and nights

About The Wallich

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit

Project Description

The project is located in Bridgend and works with homeless and potentially homeless people. The service provides residential support with the aim of meeting individuals' needs, which promote independence and lead to a sustainable move on.

Purpose of Role

To provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will 'do with' rather than 'do for', so it's likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to assist with the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

Key Responsibilities

• Provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors.
• Respond to disturbances, emergencies and other housing management functions according to procedure and provide ad hoc support to residents in response to demand.
• Assist with the organisation's lone working and arrangement of out of hours resources.
• Provide residential support that empowers Service Users and promotes independence.

Requirements

• Enhanced DBS disclosure.
• Driving licence and access to own vehicle is essential.
• Experience of working with homeless or vulnerable populations is highly desirable.

Application Details

Closing date for this vacancy is 19th January 2026 at 09:00am. The Wallich reserves the right to close this vacancy early should sufficient applications be received.

Equity, Diversity and Inclusion

At The Wallich, we're fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we're the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact or call