Support Services Assistant

Posted 5 hours 40 minutes ago by Career Choices Dewis Gyrfa Ltd

Permanent
Not Specified
Other
Staffordshire, Stoke-on-trent, United Kingdom, ST1 1
Job Description
Communication
  • To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Support Services Supervisor, Department / Service Lead.
  • To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality.
Treatment of Patients and Carers
  • To ensure that patients, their relatives and carers are treated with dignity and respect.
Analytical and Judgemental Skills / Freedom to Act
  • To follow established procedures and schedule of work.
  • To seek advice from Support Services Supervisor or Department / Service Lead as necessary.
Food Hygiene, Health & Safety Compliance
  • To comply with the requirements of Food Hygiene, Health & Safety legislation and the Trust's Food Safety policy as necessary.
Cleaning Responsibilities
  • To be responsible for the cleaning provision to client areas and offices with the premise in accordance with work schedules and activity within the area.
  • To comply with the National Standards of Cleanliness, Health & Safety legislation and COSHH regulations and Trust policies as applicable to the job.
  • Ensure all areas are clean and tidy, particularly prior to and following mealtime service.
  • To be responsible for the cleanliness of the kitchen and serving area, including crockery, cutlery, kitchen utensils and food trolley in accordance with services within the premise.
  • To ensure that general cleaning in the premise is undertaken in accordance with the agreed work schedule.
  • To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise.
  • To ensure that all stocks are stored correctly.
  • To carry out specialist cleaning procedures in response to any infection control outbreak; new builds; refurbishments.
Planning & Organisational Skills
  • To have a responsibility for liaising with, Support Services Supervisor, Department / Service Lead to organise work.
Physical Skills
  • To ensure that the general cleaning in the premise is undertaken in accordance with the agreed work schedule.
  • To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise.
  • To ensure that all stocks are stored correctly.
Kitchen & Food Service Responsibilities
  • Provide food and beverage service to clients as required.
  • Prepare the dining room environment as required.
  • Regenerate frozen / chilled food as required.
  • Plate and serve food attractively as required.
  • Responsible for providing a clean safe environment.