Support Analyst
Posted 1 day 17 hours ago by TEKsystems
Order laptops/PCs and new-hire kits
Purchase peripherals
Recommend hardware when needed
Track purchase orders, delivery ETAs, GSR receipts
Obtain supplier quotes
Asset ManagementTrack and document all assets (laptops, PCs, AV devices)
Update device ownership, custodian changes, cost center transfers, retirements
Manage device recycling and decommissioning
VIP SupportProvide high-quality IT support to executives and executive assistants
Assist with Outlook, Teams, device issues
Provide printing support
Event & AV SupportSupport business events and meetings onsite
Provide AV setup, troubleshooting, and speaker support
Recording Studio SupportInstall and maintain studio equipment
Provide live support during recordings
Mobile Fleet (Swisscom MDM)Activate devices and port numbers
Manage enterprise voice numbers (Teams)
Support business numbers
Provide MDM troubleshooting
Invoice ManagementHandle global invoice processes
Support compliance checks and updates
POE, supplier ID support, P2P & AP tickets
Smart Hands (Server Rooms)Assist network engineers/electricians
Change cables, support patches, rack updates
Perform connectivity tests
Additional TasksAllocate laptops to newcomers
Set up new printers
Support IT-related meetings as needed
Job Title: Support Analyst
Location: Zürich, Switzerland
Job Type: Contract
TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.