Support Analyst

Posted 1 day 17 hours ago by TEKsystems

Contract
Not Specified
Other
Zürich, Zürich, Switzerland
Job Description
Responsibilities Hardware & Software Procurement

Order laptops/PCs and new-hire kits

Purchase peripherals

Recommend hardware when needed

Track purchase orders, delivery ETAs, GSR receipts

Obtain supplier quotes

Asset Management

Track and document all assets (laptops, PCs, AV devices)

Update device ownership, custodian changes, cost center transfers, retirements

Manage device recycling and decommissioning

VIP Support

Provide high-quality IT support to executives and executive assistants

Assist with Outlook, Teams, device issues

Provide printing support

Event & AV Support

Support business events and meetings onsite

Provide AV setup, troubleshooting, and speaker support

Recording Studio Support

Install and maintain studio equipment

Provide live support during recordings

Mobile Fleet (Swisscom MDM)

Activate devices and port numbers

Manage enterprise voice numbers (Teams)

Support business numbers

Provide MDM troubleshooting

Invoice Management

Handle global invoice processes

Support compliance checks and updates

POE, supplier ID support, P2P & AP tickets

Smart Hands (Server Rooms)

Assist network engineers/electricians

Change cables, support patches, rack updates

Perform connectivity tests

Additional Tasks

Allocate laptops to newcomers

Set up new printers

Support IT-related meetings as needed

Job Title: Support Analyst

Location: Zürich, Switzerland

Job Type: Contract

TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.