Support Administrator

Posted 9 hours 35 minutes ago by HAYS

£16.99 Hourly
Temporary
Part Time
Academic Jobs
Renfrewshire, Glasgow, United Kingdom, G44 3
Job Description
Teaching and Student Support Administrator - Part-time - Summer Support

Job Title: Support AdministratorHourly rate: £16.99Location: Glasgow City CentreLength of Contract: 4th of August to the 3rd of October
Purpose of the Role:To deliver high-quality, end-to-end administrative support for learning and teaching activities within a leading university. This role supports both academic and administrative staff, as well as undergraduate and postgraduate students, ensuring smooth handling of enquiries, enrolment, and related processes.
Key Responsibilities:

  • Serve as the first point of contact in a dynamic teaching office, providing professional and courteous support to staff, students, and internal/external stakeholders. This includes managing Helpdesk queries, emails, and in-person enquiries at reception.
  • Coordinate student enrolment processes, including preparation and execution of block enrolment merges for early-year programmes, maintaining enrolment controls, and conducting post-enrolment credit checks.
  • Address student queries related to timetabling and enrolment, ensuring timely and accurate resolution. Perform data integrity checks to maintain accurate student records.
  • Support exam operations by servicing exam halls and managing the secure collection of exam scripts.
  • Archive examination materials in line with the university's retention policy.
  • Ensure compliance with University policies, particularly regarding the handling of confidential and personal data.
  • Undertake additional duties as required by the Learning & Teaching Manager, appropriate to the role and grade.

  • Essential Criteria:
  • Proven experience in delivering customer-focused administrative services, ideally within a higher education environment.
  • Strong skills in managing and analysing complex datasets, generating reports, and resolving data-related issues.
  • Demonstrated ability to plan and manage workloads within established procedures.
  • Experience in identifying and contributing to process improvements.

  • What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #