Supervisor NEW Company of Cooks £14.07 per hour Edinburgh Operations
Posted 4 hours 56 minutes ago by Chartwells Independent
Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.
Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here.
We do more than serve. We bring places to life through food, service and creativity and we're looking for a Supervisor to join our team at a prestigious destination venue in Edinburgh.
Location: Edinburgh
Salary: £14.07 per hour
Working Pattern: 5 over 7 days, minimum 37.5 hours per week, variable to meet event needs
You will help oversee service for daily visitors, meetings and conferences, private dinners and full venue hire events. The venue also hosts evening and seasonal events such as Burns Night, Christmas parties and the Edinburgh Fringe, along with sleepovers and group bookings for schools, scouts and corporate groups. Events range from small meetings to large functions of up to 550 guests.
Key responsibilities- Support the day to day running of the front of house operation
- Supervise, motivate and support team membere
- Reporting to Hospiyality Manager
- Ensure high standards of service and guest experience at all times
- Assist with event set up, service delivery and breakdown
- Handle guest queries and resolve issues professionally
- Support training of new starters
- Monitor stock levels and support ordering where required
- Ensure compliance with health and safety and food safety standards
- Previous experience in a Supervisor or strong Team Leader role
- Background in hospitality, café, events or restaurant service
- Experience working in busy, high volume environments
- Confident leading a team and running shifts independently
- Strong organisational and communication skills
- Flexible approach to rota including evenings and seasonal events
- Passion for quality service and creating a welcoming atmosphere
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Family friendly support
- A holiday purchase scheme
- Regular social events and communication with our leaders
- Volunteering daysRecognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers