Supervisor
Posted 9 days 11 hours ago by Mary Rush Care Ltd
210 Hangleton Road, Brighton and Hove, BN3 7LP, UNITED KINGDOM
The Flour Pot Bakery is an independent artisan bakery and café group based in Brighton, Hove and Worthing. Renowned for our handcrafted breads, pastries, and warm, welcoming atmosphere. We are passionate about quality, community, and sustainability. As we continue to grow, we're looking for a dedicated and enthusiastic supervisor to support the daily operations of one of our busy cafés.
Job overview
As a Supervisor at The Flour Pot Bakery, you will play a key role in maintaining smooth café operations, delivering outstanding customer service, and supporting the store team. You will lead by example, ensuring high standards of service, food safety, and cleanliness, while helping to create a warm and positive environment for both staff and customers.
Key Responsibilities:
Support the General in the day-to-day running of the store
Supervise, motivate, and train front-of-house team members
Deliver excellent customer service in line with Flour Pot standards
Ensure a welcoming and friendly atmosphere for all customers
Monitor product presentation and quality, ensuring consistent standards
Assist in rota amendments, daily briefings, and shift planning
Manage stock levels, including ordering and waste control
Ensure compliance with health and safety and food hygiene regulations
Place orders for both internal and external suppliers
Handle customer feedback professionally and efficiently
Open and close the store, including cash handling and reconciliation duties
Opportunity to train and develop as the senior supervisor of the store, including further commercial and team management based training.
Requirements:
Previous experience in a café, bakery, or hospitality supervisory role
Passion for food, coffee, and delivering exceptional service
Strong leadership, communication, and organisational skills
Ability to remain calm and efficient in a fast-paced environment
Understanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)
Flexibility to work early mornings, weekends, and holidays as required
Barista experience is a strong advantage
What We Offer:
Competitive hourly rate + tips
Opportunities for career progression within a growing company
Staff discounts on all Flour Pot products
Supportive and inclusive work environment
Comprehensive training and development opportunities
Free coffee on shift and lunch whilst on shift
Screening Questions- How many hours are you available to work each week? (16-24hrs, 20-30hrs, 30-40hrs)
- When are you available to start? (Please specify date)
- Please tell us why you would like to join The Flour Pot Team?