Summer Homestay Recruitment Coordinator
Posted 21 days 18 hours ago by EF Education First
EF Manchester International Language Campus is seeking a Summer Homestay Recruitment Coordinator to help grow and support our homestay community.
In this role, you'll be connecting with local families, often by phone and on recruitment stands, to encourage them to join our community, while also placing international students in welcoming homes. The focus is on creating safe, supportive and culturally enriching experiences that benefit both students and homestay providers.
Full-time
October 30 end date with possibility of extension
If you are passionate about sales, customer service, cultural exchange and working with international students, we encourage you to apply.
Responsibilities- Proactively contact prospective homestay providers by phone or at recruitment events to introduce EF, build relationships, and encourage them to join our homestay community
- Attend local recruitment events or organize info sessions at community centres to present the benefits of hosting international students
- Own and manage sales pipeline, from generating leads to following up and converting, hitting key KPIs
- Work with providers to find suitable accommodation for our language students while they study with us in the UK
- Process and maintain homestay accommodation records using EF's own accommodation database
- Visit potential host homes, check living standards, assess cultural compatibility, and complete safety evaluations
- Report to Accommodation Manager to ensure sufficient homestay beds to accommodate peak season and to provide accurate student details each week for arriving and departing students
- Support students and providers with move and transfer requests when necessary
- Strive to improve the quality of our homestay provision
- Flexible, hands on approach to on-call nature of the position and hours of work
- Familiar with Microsoft Office and CRM systems (desirable)
- Highly motivated, energetic, positive
- Customer service oriented, friendly and approachable manner
- Able to remain calm under pressure and to diffuse potentially difficult situations
- Sensitive to the needs of international students living away from home
- Excellent communicator with students, colleagues, and external clients
- Attention to detail, organized and thorough
- All offers subject to a clear enhanced DBS check and two references
- Legally able to work in the UK at commencement of employment
- Work in a truly international environment
- Ambition is nurtured and fast tracked career enhancement opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will specifically ask whether there is any reason that the applicant should not be engaged in situations where they have responsibility for or substantial access to persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.