Summer Call Centre Advisor

You'll offer a friendly, professional service to students and customers, supporting them by phone and email throughout the enrolment and onboarding process. You'll give accurate, up to date advice, helping people take their next steps with confidence. You'll promote our services positively, remove barriers, and support our recruitment and onboarding goals. You'll be the first point of contact for any issues, following our quality and complaints procedures. You'll also use and update our internal systems, maintain accurate records, and work to agreed quality standards and performance targets.

• Knowledge and experience of Windows based software
• Experience of working in a fast-paced environment
• Experience of Customer Service

Important - due to the nature of the role, we will not be able to accommodate holiday leave during our busiest time of Monday 17 August through to Friday 11 September.

We are unable to offer sponsorship for this role.