Study Support Service Officer
Posted 12 hours 59 minutes ago by NHS
The Study Support Service Officer is an important regional role with the responsibility for supporting the delivery of the Study Support Services offerings to stakeholders following the RDN Standard Operating Procedures (SOPs).
You will be engaging with multiple partners across the region by supporting the coordination of communities and events.
You will need to understand and maintain systems for costing and attribution of studies ensuring adept support for regional organisations with their data requirements.
The Officer's efforts are instrumental in underpinning the success of the Study Support Service, providing essential support and enabling the smooth operation of services. Through their coordination and expertise, they contribute significantly to the overarching goals of the Research Delivery Network.
Responsibilities- Act as a liaison between various stakeholders to ensure effective communication and alignment of objectives.
- Manage data and information systems required to support the operation of the Study Support Service.
- Interpret complex information and data to make recommendations on decisions and plans relating to the Study Support Service, including communicating and presenting to a variety of audiences.
- Implement Information Governance best practice within systems supporting operation of the Study Support Service.
- Actively contribute to activities and service processes that support study sponsors, funders and investigators to access data to enable them to effectively manage the delivery of their studies.
- Coordinate and meet targets for project management and community/event coordination.
- Degree level qualification or equivalent experience.
- Degree in a health or science discipline.
- Awareness of research, the NHS and the wider health and care system including associated responsibilities to the public and patients.
- Knowledge of scientific, research and medical terms commonly used in health and care research.
- Knowledge of the research study lifecycle.
- Experience of administration within an organisational environment.
- Experience of using data systems, including accurate data entry and interpretation of data.
- Experience of working in a customer-focused role.
- Experience of working with other people to deliver mutually beneficial outcomes.
- Awareness of key RDN customers and their needs.
- Awareness of governance and legislative framework for clinical research in the NHS.
- Ability to communicate clearly with colleagues at all levels and across organisations.
- Ability to work independently in accordance with SOPs, while supporting the broader activities of a team.
- Logical approach to problem solving and objective analysis.
- Excellent oral, written and presentation skills.
- Ability to interpret and present complex information.
- Ability to coordinate and meet targets for project management.
- Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office.
- Ability to be tactful and diplomatic.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
NO AGENCIES PLEASE.