Student Wellbeing Administrator

Student Wellbeing Administrator

Student Wellbeing Administrator £13.87 per hour + holiday pay 35 hours per week
Temporary - ongoing (minimum 4 months)
We're looking for a new team member to join a busy Student Support and Wellbeing team. This is a front-line administrative role, supporting students with queries and ensuring they're directed to the right services.
What you'll be doing:

• Providing first-point-of-contact support to students (in person and over the phone)
• Responding to student queries and giving clear, accurate information
• Logging mitigating circumstances and coursework extension requests accurately (Excel)
• Drafting and sending sensitively worded emails using Outlook templates
• Signposting and referring students to appropriate support services
• Handling confidential information in line with GDPR
• Working closely with colleagues across multiple teams

What we're looking for:

• Strong written communication and attention to detail
• Excellent organisation and ability to follow processes
• Confidence using Excel and Outlook
• Calm, professional, and approachable manner
• Previous admin experience desirable
• Able to work independently while knowing when to ask for support

A great opportunity for someone organised, empathetic, and confident supporting student wellbeing in a fast-paced environment.

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