Student Support Receptionist

Student Information Desk ReceptionistWakefield, West Yorkshire

We are currently seeking a confident and approachable Student Information Desk Receptionist to join a busy secondary school in Wakefield. This is a full-time temporary position starting in September and continuing until the October half-term break.

As the first point of contact for students throughout the school day, you will play a key role in supporting pupils with a range of day-to-day enquiries and ensuring the smooth running of the Student Information Desk.

Key Responsibilities:

• Acting as the first point of contact for students requiring assistance.


• Managing student sign-in and sign-out procedures.


• Supporting students with uniform issues and facilitating uniform changes where required.


• Managing lost property queries, including receiving and returning items.


• Contacting parents/carers on behalf of students when necessary.


• Recording and updating student information accurately on school systems.


• Maintaining a calm, professional and welcoming environment for students.

The Ideal Candidate Will:

• Have previous experience in a reception, administration, customer service or school-based role.


• Be confident using computers and learning new systems quickly.


• Possess excellent communication and interpersonal skills.


• Be comfortable making and receiving telephone calls to parents/carers.


• Have a friendly, approachable and professional manner.


• Be able to remain calm when dealing with a busy student-facing environment.


• Have strong organisational skills and attention to detail.


• Be reliable, flexible and able to work independently when required.

What We Offer:

• A welcoming and supportive secondary school environment.


• Opportunity to gain valuable experience within education.

If you are an organised, personable individual who enjoys working with young people and can confidently manage a busy front-facing role, we would love to hear from you.

Please note: An enhanced DBS check registered on the Update Service (or willingness to obtain one) will be required for this role.