Student Records Administrator

Are you looking for that ideal administrative role, in the convenient location of central Crawley?

As a Student Records Administrator, you will:

• have a good eye for detail when entering data into the Management Information System (MIS) and checking both online and paper enrolment forms for accuracy
• provide excellent customer service in response to queries from staff, students and parents / carers
• assist with the maintenance of records held on the MIS including processing student withdrawals and transfers
• provide a year-round front of house service on a rota basis as required
• manage and reply promptly to emails, written correspondence and verbal communication

What we can offer you in this role:

• a supportive and friendly team
• The opportunity to play a vital role in the student journey at college
• An environment that fosters personal growth and collaboration, to change lives through learning

What you will bring to the role:

• experience of working with Management Information Systems (MIS)
• experience of working with the public in a customer service environment
• a working knowledge of Microsoft Office, specifically Excel
• the ability to communicate with a diverse range of people at all levels, verbally and in writing

Our Staff Benefits - see attached job pack for further information.

• Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement
• Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities
• Employee Assistance Programme
• Enhanced family friendly policies including enhanced maternity, paternity and adoption leave
• Continuous professional development opportunities

The working pattern for this role will be Monday to Thursday 08.30 - 17.00, Friday 08.30 - 16.30.

For an informal discussion about this role, please contact Barbara Alderton, Student Records and Funding Supervisor, by email at

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Student Records Administrator

Company: Chichester College Group Salary: £26,238 - £26,334 per annum, plus £610.08 Crawley Weighting Hours: Full-time Location: Crawley, RH10 1NR Working pattern: On-site Job type: Permanent Posting date: 7 Aug 2026 Closing date: 17 Aug 2026