Strategic Travel Tech CSM - Growth & Retention Leader

A travel technology company in Greater London is seeking a Customer Success Manager to manage strategic customer relationships. This role involves maximising the use of Duffel's technology, analysing customer performance, and collaborating with cross-functional teams. Candidates should have over 5 years of experience with technology products, strong analytical and communication skills, and the ability to work independently. The company values personal growth and offers ownership in its success.