Strategic Services Operations & Engagement Lead

A leading technology firm in Greater London is seeking a Services Operations and Engagement Lead to spearhead the transformation of their Services business model. This role involves modernizing operational frameworks, ensuring seamless service delivery, and driving strategic initiatives aimed at operational excellence. The ideal candidate will have a proven track record in operations leadership within technology, strong analytical skills, and experience with key tools like Certinia and ServiceNow. Join a vibrant, innovative team shaping the future of digital experiences.