Strategic Multi-Site Retail & Catering Leader

Elior UK is seeking an experienced Operations Manager to lead eight hospital retail sites in the NHS portfolio. You will be responsible for delivering excellent customer service, commercial success, and operational excellence across a diverse set of outlets, including staff and visitor restaurants, coffee shops, and vending services.

You will manage Site Managers, drive sales and budgets, and partner with NHS clients to ensure high service standards while fostering a culture of continuous