Strategic IT Services & Operations Lead

Barclays in Knutsford is seeking a Service and Operations Manager to lead the IT Services department, set strategic direction, and support senior management. The role focuses on incident, problem, and change, with emphasis on automating workflows and applying AI to operations.

The successful candidate will oversee staff, manage risks, and ensure SLAs are met while driving value from commercial agreements. This position is based on-site in Knutsford and demands strong leadership.