Strategic IT Service Delivery Leader

A well-established legal firm is seeking a Head of IT Service Delivery to lead the IT service and support framework. This role requires strong leadership capabilities and a proven background in managing service delivery within professional environments. Key responsibilities include overseeing IT service teams, driving quality of service, and developing metrics for management reporting. The ideal candidate will champion technical excellence and foster a collaborative culture. This is a pivotal opportunity for professionals eager to make an impact in IT service delivery.