Strategic Enterprise CSM: Growth & Renewals

Semrush seeks a senior Customer Success professional to cultivate strategic relationships with Fortune 500 clients in a global, fast-changing environment. You will own renewal lifecycles, drive customer health, and coordinate cross-functional teams to deliver measurable value.

In this role, you will deliver QBRs, map business objectives to Semrush outcomes, and identify upsell opportunities while advocating for product improvements based on customer feedback.