Strategic Enterprise CSM for Cybersecurity SaaS

A leading cybersecurity solution provider is looking for an experienced Enterprise Customer Success Manager in Greater London. This role involves ensuring customer satisfaction through proactive communication and relationship management. Responsibilities include designing success plans, training sessions, and feedback gathering to improve customer experience. The ideal candidate will have 5+ years in customer success or related fields within the Cybersecurity SaaS industry. Join a dynamic team to foster customer relationships and contribute to their business success.