Strategic Enterprise CS Manager: Grow NRR & Retention
Posted 7 days 13 hours ago by SevenRooms
Permanent
Full Time
Other
London, United Kingdom
Job Description
SevenRooms is seeking a Strategic Customer Success Manager to oversee a portfolio of high value enterprise accounts within DoorDash's In Store team for the EMEA region. You will own retention, expansion, and long term outcomes as core metrics, acting as a trusted advisor to senior stakeholders and driving measurable value from the platform.
You will lead account strategy, identify growth opportunities, and collaborate with Sales on expansions, using data to demonstrate ROI and influence