Strategic Customer Success Manager SaaS & AI Growth
Posted 3 hours 13 minutes ago by Speechmatics Limited
Permanent
Not Specified
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
Speechmatics Limited is seeking a Customer Success Manager to manage a diverse portfolio of clients and own all aspects of the customer lifecycle, from onboarding to renewals and expansion. The role requires collaboration with internal sales and technical teams to ensure customer satisfaction and value delivery.
The ideal candidate will have a proven track record in Account Management within fast-paced environments like SaaS or AI technology, along with strong communication and analytical skills. Interest in speech technology is essential.