Strategic Customer Success Manager
Posted 11 hours 59 minutes ago by HockeyStack, Inc.
Permanent
Full Time
Call Centre / Customer Service Jobs
London, Hackney, United Kingdom, E8 4TA
Job Description
A leading Applied AI company is seeking a Customer Success Manager to drive customer engagement and value realization. This role involves overseeing the customer lifecycle, defining strategic value roadmaps, and ensuring successful product adoption. Candidates should bring 3 to 6 years of experience within B2B SaaS environments, a strong capability in communicating ROI, and an ownership mindset. This is a significant opportunity to shape customer experiences and impact growth at a rapidly expanding company.