Strategic Customer Success Manager - Growth & Retention

Wireless Logic is seeking a Customer Success Manager in Whitwick, England, to drive business growth by managing client relationships and ensuring customer satisfaction. This role involves working closely with clients to resolve issues, conduct regular business reviews, and identify upsell opportunities.

The ideal candidate will have 3-5 years of experience in account management or technical sales, exceptional communication skills, and familiarity with ITIL practices. A strong negotiation ability and a methodical approach will be essential for success.