Strategic Customer Success Manager - Fintech & Regulation

Posted 4 days 9 hours ago by FinregE

Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description

FinregE is seeking a Customer Success Manager to own post-sale relationships, drive retention, expansion, and measurable value delivery for a regulated client base in financial services. You will bridge customers and product, shaping playbooks and the roadmap as we scale.

You will manage renewals, onboarding, and advocacy programs, collaborating with product, marketing, and commercial teams. This is a foundational role with high autonomy in a growing fintech environment.