Strategic Customer Onboarding & Mobilisation Lead

Posted 2 hours 52 minutes ago by Mitie Group plc.

Permanent

Full Time

Other

Northamptonshire, Northampton, United Kingdom, NN1 1

Job Description

Mitie Group plc. in Fire & Security Systems is seeking a Mobilisation & Customer Onboarding Manager to lead the onboarding of new contracts and re-mobilisations, coordinating with customers, Key Account Managers and Helpdesk teams to ensure readiness and a smooth transition to business-as-usual delivery.

The role requires strong organisation, stakeholder management and experience with PRINCE2, Agile or Lean, driving continuous improvement and delivering exceptional customer experiences.