Strategic Customer Insights & Performance Lead (12-Month)

Posted 13 hours 40 minutes ago by Experian Group

Permanent
Full Time
Other
London, United Kingdom
Job Description

Experian is seeking a commercially focused Customer Insights and Performance Manager for a 12-month maternity cover in the UK. You will own forecasting, performance metrics, and reporting for Customer Marketing, translating data into clear priorities for senior stakeholders.

You will lead a team, shape testing strategy, and drive engagement and commercial impact across campaigns. You will work with Analytics to optimise journeys, ensure rigorous governance, and deliver measurable improvements in