Strategic CSM - Marketing Cloud & AI Delivery

A leading technology firm is seeking a Customer Success Manager to enhance customer relationships and improve their overall experience with the Salesforce platform. Ideal candidates will have over 7 years of experience, especially in Technical Customer Success or relevant SaaS platforms. Strong communication and technical analysis skills are essential to effectively guide clients through complex concepts. This role operates in a flexible office environment, with an expected in-office presence of 3 days a week.