Store Supervisor

Timberland is a global leader in premium-quality footwear, apparel and accessories for the outdoor lifestyle, committed to environmental and social responsibility.

2. Your ROLE with us

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We're looking for a motivated, enthusiastic Store Supervisor (perm, full-time 40hr) to join our Timberland team based in Braintree, Essex.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

How you'll make a difference

In this entry level management position, you will assist the Store and Assistant Store Manager by:

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Maintaining all retail operation standards in line with the brand's visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store's KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people and set a great example for the rest of the team with enthusiasm and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in English (additional language a plus).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

What's in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well being for all VF associates, including competitive salary, bonus and pension scheme, and staff discount (50%). Additionally:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback based culture where respect and integrity guide us in what we do
• Tailored training from induction to ongoing online and face to face sessions, helping you grow professionally and personally.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity, celebrating the diversity of our associates and allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for all VF associates and applicants alike.