Store Shift Lead - Drive Customer Experience & Team Safety

B&Q Limited is seeking a Shift Lead at Braintree to oversee daily operations, ensuring a safe and welcoming environment for customers and colleagues. The role supports store leadership, drives service standards, and coordinates team deployment to maximise customer satisfaction.

The successful candidate will be hands-on, safety-conscious and capable of taking autonomous decisions to keep the store running smoothly during shifts, including early starts and late finishes as required.