Store Operations Leader - People-First, Multi-Site Impact

WHSmith Travel in Birmingham is seeking a Store Operations Manager to lead teams, drive operational excellence and deliver a top-notch customer experience across airport stores. You will own the People Strategy, coach Store Managers, and ensure compliance while partnering with commercial teams to shape sales strategy and budgeting.

This role demands a proactive leader who can adapt to a fast-moving travel retail environment, elevate product knowledge, and nurture a culture of continuous