Store Operations & Customer Experience Manager

Posted 2 hours 12 minutes ago by Sainsbury's Supermarkets Ltd

Permanent
Full Time
Call Centre / Customer Service Jobs
Norfolk, Cromer, United Kingdom, NR270
Job Description

Sainsbury's Supermarkets Ltd is seeking a Store Management professional in Cromer to lead daily operations, coordinate with a small management team and ensure the store runs smoothly and safely for customers.

You will be responsible for end-to-end store oversight, performance coaching, disciplinary processes, scheduling and pay accuracy, and potentially supporting other nearby stores as needed. The role emphasizes strong customer service and measurable KPI results.