Store Operations & Customer Experience Manager
Posted 4 days 4 hours ago by Sainsbury's Supermarkets Ltd
Permanent
Full Time
Call Centre / Customer Service Jobs
Scotland, United Kingdom
Job Description
Sainsbury's Supermarkets Ltd in Lenzie is seeking a Customer and Trading Manager to lead a small team and ensure the store runs smoothly every day. You'll be the on-site point of accountability, delivering excellent service, maintaining availability, and upholding safety standards.
You'll coach and develop colleagues, manage performance, and handle disciplinaries where needed while driving KPIs such as sales, availability and customer satisfaction.