Store Operations & Customer Experience Manager

Posted 2 hours 8 minutes ago by Sainsbury's Supermarkets Ltd

Permanent
Full Time
Call Centre / Customer Service Jobs
Hertfordshire, Ware, United Kingdom, SG111
Job Description

Sainsbury's Supermarkets Ltd in Ware is seeking a Customer and Trading Manager for our Convenience store. In this hands-on role you will lead a small team of managers, run daily operations, ensure product availability, safety standards, and excellent customer service.

You will manage performance and scheduling, support other stores when needed, and work to meet KPIs on sales, service, and colleague engagement.