Store Operations & Customer Experience Manager

Posted 3 days 13 hours ago by Sainsbury's Supermarkets Ltd

Permanent
Full Time
Call Centre / Customer Service Jobs
West Midlands, Stourbridge, United Kingdom, DY7 5
Job Description

Sainsbury's Supermarkets Ltd is seeking a Customer and Trading Manager - Convenience for Wollaston High Street Local Store, Stourbridge. The role drives day-to-day store operations, balancing leadership with hands-on management to ensure a smooth customer experience.

You will lead a small team, take accountability in the absence of senior managers, and work to deliver key KPIs while coaching colleagues to maintain high service standards and safe, efficient operations.