Store Manager, HOKA - Cheshire Oaks

About HOKA

HOKA is a global athletic footwear brand that celebrates diversity and aims to empower people of all backgrounds to enjoy movement.

The Role

Our Store Managers are integral to the success of the HOKA Brand. As a Store Manager, you draw, develop, and motivate a passionate team, share HOKA Brand values, and create a culture of trust and accountability. You may lead multiple high volume locations and support the Area Manager with additional responsibilities as required.

Responsibilities

• Coach and develop your team to drive business results and professional growth.
• Partner with the Area Manager to identify and develop talent for leadership positions.
• Ensure the highest level of customer service and prioritize brand and product knowledge training.
• Meet and exceed budgeted sales and KPIs while monitoring expenses.
• Conduct self audits with attention to key controls involving receiving and cash handling within your district.
• Develop store strategies that enhance customer satisfaction, increase traffic, and optimize profitability.
• Proactively cultivate community through events, local outreach, and engagement beyond the store's four walls.
• Manage inventory and implement store administration and operations, including compliance with policies and procedures.
• Actively maintain a network for recruiting candidates to your store team and support the District Manager in identifying and interviewing potential management candidates.
• Hire the best team members by identifying talent quickly and maintaining a recruiting network.
• Onboard and train team members to ensure engaged and high performing teams.
• Maintain the highest level of visual merchandising and standards, executing visual directives and guidelines.
• Drive key initiatives and support programs that enhance the customer journey.

Qualifications

• Excellent leadership skills and experience managing people in a customer facing environment.
• Track record of exceeding sales targets and managing costs for a store of comparable volume and size.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Solid Retail Store Management experience.
• Excellent communication skills and ability to convey HOKA and Deckers Brands Vision and Mission to your team and customers.
• Agility to meet the needs of the business, both within and beyond the four walls of the store.
• Experience coordinating and hosting in store events (a plus).
• Fantastic problem solving skills and ability to work through challenges.

Benefits

• Extras, perks & volunteering opportunities - generous discounts and community based programs.
• Growth and Development - extensive opportunities and support for personal and professional development, including a Global Mentorship Program and HOKA Uniform Allowance.
• Discount on Deckers Brands' (HOKA, UGG, Teva) online and in store purchases.
• Equal Employment Opportunity; diversity and inclusion are key to our success.

We welcome qualified applicants of all races, colors, religions, sexes, sexual orientations, genders, national origins, ages, veteran or military status, or physical or mental disabilities, and all other aspects of identity. We are an equal opportunity employer.