Store Manager (Dalston) - UK
Posted 1 day 3 hours ago by Beyond Retro Ltd.
Our Company: Welcome to Beyond Retro! We are home to a passionate all-star team of vintage and fashion experts committed to recycling while delivering a one-of-a-kind experience to our fashion-forward customers across Sweden, UK and globally with We offer a unique career path defined by creativity and paved with exciting, original fashion sourced from around the world.
Our Culture: At Beyond Retro, we believe that encouraging you to be your authentic self makes us better. We embrace equal opportunities for all employees. We know that our people are our best asset and we will continue to build and foster an environment that allows our people to feel included, valued and heard. We are committed to constructing and supporting an inclusive and diverse workforce that truly reflects the global communities we operate within and encourages people from all backgrounds to apply.
The Position: Beyond Retro managers are role models who reflect the individuality, values and culture of our company and have a genuine passion for the Beyond Retro Brand. You are creative and adaptable, handling multiple demands and changing priorities while always maintaining your commercial focus. You encourage innovation, originality and the open exchange of ideas with your team. Above all, you strive to provide a unique shopping experience to every customer through the delivery of excellent customer service and product presentation in a unique and vibrant environment.
Responsibilities- Reporting and collaboration: You will report to the Area Manager and collaborate to achieve store objectives
- Learning and development: Be a Learning and Development Champion to support you and your teams personal development and promote a learning culture
- Cross-department collaboration: Collaborate with all other departments to boost sales and improve operations
- Performance management: Deliver best practices in performance management (weekly 1:1s, Individual Development Plans, coaching) to ensure your team meet expectations and grow within the business
- Succession and underperformance: Drive succession across all roles and manage underperformance with disciplinary procedures when needed
- People development: Be a motivational leader who prioritises developing key skills such as customer service, product placement, standards, time management and stock loss reduction
- Commercial awareness: Drive sales, oversee Visual Merchandising and floor layouts, use data for strategic planning, and stay aware of market trends
- Operations: Manage item movement, recoveries and rotations; ensure secure deliveries, clean backstocks and compliance with packing and labeling procedures
- Sustainability and cost control: Drive down operation costs and environmental impact through smart management of operations, payroll, stock loss and supplies
- Stock loss prevention and safety: Reduce stock loss by adhering to procedures; uphold Health & Safety regulations; perform monthly Store Standards checks
- Till operations: Ensure compliance in necessary till operations, cash handling, POS and inventory software
- Other duties: Perform other reasonable responsibilities as requested by management for smooth store operations
- Build Trust
- Act with integrity
- Encourage others
- Encourage innovative thinking
- Coach people
- A minimum of 2 years' experience working in a retail environment, ideally in a supervisory or managerial role
- Strong leadership and customer management abilities
- Experience in the retail fashion industry would be an asset
- Customer service-oriented
- Excellent communication and interpersonal skills
- A good human who cares about their peers
- Career development opportunities
- Quarterly bonus
- Discounted retail benefits
- A chance to help the planet