Store Manager

Posted 1 day 7 hours ago by Bridgestone America, Inc.

Permanent
Full Time
Retail & Consumer Products Jobs
Wiltshire, Salisbury, United Kingdom, SP1 1
Job Description
Customer service. Drive store sales & promotions. Build customer satisfaction & loyalty creating results for teammates, customers and the company Understand alternative tire sourcing and competitors. Track and meet payroll, budgets and store goals. Keep records and relevant financial information current. Manage, schedule and assign staff according to their skill level. Attend paid training to stay up-to-date with new developments in the automotive service industry. Follow up with customers to obtain feedback and ensure they are satisfied with received. Other duties as assigned. High School Diploma or equivalent. Demonstrated success in retail sales management. Aptitude to manage inventory, order scheduling, and merchandising displays. Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty. Exceptional teammate and customer communication skills. Negotiation and conflict resolution skills. Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.- Problem solving skills as it relates to customer complaints. A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long-term well-being. A diverse and inclusive team.