Store Manager

Store Manager

Department: Region 5

Employment Type: Permanent - Full Time

Location: New Cross

Compensation: £11,111 / year

Description

Here at Safestore, our people make the difference. We're a friendly team that thrives on providing exceptional customer service while selling the right storage solutions to our customers.

Basic starting salary: £XX,000 per annum. Including a bonus each month which can take you up to £XXX per annum.

As a Store Manager, you will lead by example, providing your team with encouragement and training. You will motivate them to deliver an excellent customer experience and build strong customer relationships. You'll drive your team's performance and focus on maximising sales.

We want you to be yourself, and soon you will be part of the Safestore team, delighting our customers and reaching your store's bonus targets.

This is a full-time, permanent role working 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts are within our opening hours: Monday to Saturday from 7:30am to 6:30pm (extended hours until 8:30pm on Thursdays) and Sundays from 10:00am to 4:00pm.

What we will offer you:

• 28 days paid holiday per year (including bank holidays)
• Bonuses based on achieving targets, equivalent to a portion of your monthly salary
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for colleagues
• Wellbeing initiatives such as discounted gym memberships and a cycle to work scheme
• Sharesave scheme with a strong track record of success
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme

What you will offer us:

• Sales: Achieving targets by understanding customer requirements and advising on the best solutions, from enquiry to move-in, while driving store performance (P&L).
• People: Leading and motivating the team through coaching and constructive feedback to enhance performance.
• Customer Service: Maximising customer experience through exceptional service.
• Store Standards: Managing store responsibilities, including Health and Safety, and maintaining high standards to create a positive impression.

A successful Store Manager will:

• Have previous management experience
• Have an operational background in a customer-facing environment such as retail or consultative sales
• Be able to lead and coach a team for performance
• Communicate effectively and build relationships with stakeholders
• Possess strong commercial acumen
• Lead your team in the fast-moving storage industry environment