Store Manager - Leeds

The Role

Are you an entrepreneurial Store Manager who is passionate about delivering exceptional customer experiences and team development? This full-time, permanent Store Manager position at our Leeds Wellbeing Hub (WBH) involves building a NEOM Wellbeing community, hosting memorable events, and engaging in customer outreach, all while fostering your team's growth.

As a key member of the retail team, you will oversee store operations including stock management, local commercial strategy, and business planning. Collaborating with Marketing, Operations, Sales, and Education teams, you will influence not only your store but the wider business.

This role requires availability on weekdays and weekends, with potential late nights and travel to other stores and events.

Why NEOM Wellbeing?

At NEOM Wellbeing, we're more than a company-we're a movement dedicated to enhancing community and planetary wellbeing. We are an award-winning, B Corp certified business leading in wellbeing.

We prioritize staff wellbeing with extra wellbeing days, volunteer time off, birthday leave, enhanced healthcare, sick leave, maternity entitlements, monthly product allowances, and staff discounts.

We seek individuals who embody our values: being a Good Egg, challenging the status quo, and maintaining a positive attitude. If this resonates with you, apply now!

What You Will Do

• Manage the daily operations of a standalone store and lead your team
• Drive sales, KPIs, and achieve company objectives
• Handle targets, payroll, rotas, stocktakes, and weekly reports
• Organize and support in-store and field events to promote NEOM and collaborate with partner businesses
• Recruit, develop, and mentor your team with a focus on training and education
• Ensure the highest standards of customer experience to promote wellbeing
• Identify opportunities to contribute to the wellbeing of staff and the planet, including fundraising and brand partnerships
• Lead community initiatives, encouraging volunteering and fostering an inclusive environment

Requirements

What We Would Love

• At least 2 years' experience as a store manager, preferably in a standalone environment
• Experience in the Health & Beauty industry
• A passion for wellbeing
• Exceptional customer service skills and the ability to inspire colleagues
• Meticulous attention to detail
• Ability to thrive in a collaborative team
• Alignment with NEOM values and a keen interest in wellbeing
• Positive energy to motivate others

Benefits

• 25 days holiday plus bank holidays
• Time off on your birthday
• Wellbeing days to recharge
• Monthly NEOM product and staff discount
• Healthcare coverage including GP, therapies, and mental health support
• Volunteer leave and support for personal fundraising

Apply Now

If you're ready to share positive vibes at our Leeds Wellbeing Hub and join NEOM Wellbeing, apply below. We look forward to hearing from you!