Store Manager - Givenchy - New Bond Street
Posted 2 days 12 hours ago by LVMH Group
Store Managers are the entrepreneurs of their store. They treat the business as their own, taking full ownership for people, clients, performance, and the consistent expression of the Maison.
They succeed by building engaged teams, cultivating meaningful client relationships, and translating strategy into daily excellence - leading with clarity, trust, and accountability rather than control.
ROLE PURPOSETo lead a Givenchy store as a business, developing people, embedding a strong client culture, and delivering sustainable commercial performance while protecting brand integrity.
The Store Manager ensures that standards are lived through behaviour and leadership presence, not enforced through hierarchy.
WHAT YOU OWN YOUR STORE AS A BUSINESS- Full accountability for store performance, culture, standards, and reputation
- Translating commercial insight into action while balancing short-term results and long-term brand equity
- Protecting the Maison's image through disciplined, thoughtful execution
- Building, developing, and retaining an engaged, high-performing team
- Creating a culture of trust, ownership, and accountability
- Coaching individuals and preparing future leaders through feedback and development
- Championing client relationships as the foundation of sustainable performance
- Ensuring clienteling is lived as a mindset, not a process
- Building a loyal local client community rooted in trust and emotional connection
- Create an environment where teams feel motivated, respected, and empowered
- Lead with presence, professionalism, and authenticity
- Encourage collaboration, open communication, and shared accountability
- Delegate with clarity and trust, enabling autonomy at team level
- Use performance data to coach improvement, not to micromanage
- Take ownership for decisions and outcomes, addressing issues proactively
- Drive sustainable commercial performance
- Ensure brand standards are understood, lived, and protected
- Balance execution excellence with human, values-led leadership
- Think and act like an owner
- Build trust through consistency, fairness, and visibility
- Encourage autonomy while providing clarity and direction
- Hold high standards without eroding engagement
- Engaged, capable teams who act with ownership
- Consistent, elevated client experience
- Strong commercial results driven by relationships
- A store that feels warm, confident, and unmistakably Givenchy
- Demonstrates ownership and accountability for store performance
- Anticipates challenges and identifies opportunities for improvement
- Makes informed decisions aligned with Maison priorities
- Leads with empathy, emotional intelligence, and respect
- Develops others through coaching and constructive feedback
- Builds strong, trusting relationships with teams and stakeholders
- Places the client at the centre of all decisions
- Ensures consistency, excellence, and authenticity in service
- Protects and enhances the image and values of Givenchy
- Acts with honesty, fairness, and responsibility
- Upholds company policies, ethics, and compliance standards
- Models resilience, adaptability, and continuous learning
- Proven experience leading and developing retail teams
- Strong coaching and performance-management skills
- Ability to create inclusive, engaged, and high-performing environments
- Solid clienteling and relationship-management capability
- Confidence engaging with loyal and high-value clients
- Strong service mindset aligned with luxury standards
- Understanding of retail KPIs and store economics
- Ability to balance short-term performance with long-term brand value
- High level of accountability and self-awareness
- Emotional intelligence and resilience
- Commitment to personal and professional development
- An engaged, motivated, and well-developed store team
- Consistent delivery of Givenchy's client experience standards
- Strong and sustainable commercial performance
- Loyal clients who return for relationships and service excellence
- A store that reflects the elegance, warmth, and identity of the Maison
New elegance with a modern twist and femininity combine in the timeless world of Givenchy. Its style is the signature of Hubert de Givenchy, who established the eponymous Haute Couture House at the start of the 1950s. Combining finesse, discretion, and elegance, he ensured his designs and ateliers rose to the top and played a key role in international fashion. In 1957, an expansion of scope took place with the launch of the House's first fragrance, L'Interdit - a symbol of the legendary friendship between Hubert de Givenchy and Audrey Hepburn. Ever since then iconic creations from the Maison have continued to cultivate elegance and boldness. Today, Givenchy's legacy continues to move forward in a modern and powerful way.
Crafting Dreams Starts With YoursAt LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.