Store Manager - Express

Overview

• Lead, inspire and motivate your team to deliver outstanding service with heart
• Create a culture colleagues are proud to be part of
• Drive sales, high standards and exceptional customer experience
• Take ownership of store performance, colleague capability and commercial delivery
• Manage cost control, stock processes, pricing strategy and profit drivers
• Maintain safety and compliance - including all PFS and forecourt requirements
• Deliver day to day people management with professionalism and care

Requirements

• Strong retail experience with commercial awareness
• A people first leader who brings pride, energy and positivity
• Able to build capability and confidence in your team
• Calm, friendly and resilient in fast paced environments
• Professional in handling people processes

Core Competencies

Demonstrates strong retail experience with a focus on commercial awareness, team leadership, and exceptional customer service. Capable of managing store performance, cost control, and compliance while fostering a positive team culture.

Hard Skills

• Commercial Awareness
• Stock Processes
• Pricing Strategy
• Profit Drivers
• Safety Compliance

Soft Skills

• People-First Leadership
• Motivational Skills
• Calmness Under Pressure
• Professionalism
• Resilience

Industry Keywords

• Retail Management
• Customer Service
• Team Capability Building
• Fast-Paced Environments
• People Management