Store Manager - 40 Hours - Sweaty Betty - Wimbledon

Store Manager - 40 Hours - Sweaty Betty - Wimbledon

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories with a strong presence in nearly 200 countries. We work to advance our portfolio of brands, including Sweaty Betty, through empowerment, engagement, and inspiration of our consumers.

Key Responsibilities

• Serve as a role model by motivating and engaging the team to live brand values, promote an inclusive and positive workplace, and celebrate successes.
• Take ownership of all sales and profit results, manage cost and P&L, including payroll, sales, and KPIs.
• Deliver outstanding service to all customers, modeling outstanding behaviors for the team.
• Communicate efficiently on the floor and behind the scenes, developing relationships across the business, with customers, and community partners.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Ensure policies, operational standards, and procedures-including security, health & safety, and stock management-are communicated, understood, and implemented.
• Identify innovative methods to boost customer loyalty and raise the brand locally within the community.
• Partner with the wider business to ensure prompt stock placement and take responsibility for the smooth running of the store.
• Lead change management in store, engaging the team to adopt new ways of working within the brand.
• Create memorable customer experiences through authentic service.

Knowledge, Skills, and Abilities Required

• Experience in a management role in a fast paced, client focused retail environment.
• Commercial mindset with a proven sales background and experience setting and delivering store KPIs.
• Flexible and adaptable; comfortable working in a fast paced environment.
• Flexible schedule and availability for mornings, evenings, weekends, and holidays.
• Passion for Sweaty Betty brands and lifestyle.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficiency with POS systems.
• Budget management experience, including payroll and expenses.
• Exceptional customer service and team management skills, with a record of developing others.
• Aware of market trends in the retail industry.

Working Conditions

• Retail environment.

EEO and Eligibility

• Performing duties consistent with Company's AAP/EEO goals and policies.
• High school diploma or equivalent.

Benefits

• Generous clothing allowance.
• Seasonal allowance for Sweaty Betty uniform.
• Excellent training and development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (prorated if working part time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust-advice & support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees.
• Wolverine Worldwide discount.
• Enhanced family leave policy.
• People pension.

Location

Wimbledon, England, United Kingdom of Great Britain and Northern Ireland