Store Experience Leader - Drive KPIs & Team Growth

Sainsbury's Supermarkets Ltd in Wolverhampton is seeking a Lead Customer Experience Manager to drive store excellence. You will lead a team of managers to ensure an outstanding customer journey across checkouts, service points, and back-of-house operations.

You will be responsible for planning key trading activities, coaching leaders, and owning store performance in the absence of senior management. This role emphasizes data-driven decision making and KPI improvements.