Store Experience Leader - Customer Service & Team Ops

A leading UK retailer is seeking a Customer Experience Manager for their Balham Store in London. You'll be responsible for managing the overall customer experience and front-end operations while supervising a dynamic team. Candidates should have line management experience in a fast-paced setting, with a strong commitment to customer service and delivering KPIs. Benefits include a discount card, bonus scheme, and generous holiday entitlement, alongside a supportive work environment.