Store Customer Experience Manager - Flexible Shifts
Posted 8 hours 13 minutes ago by Sainsbury's Supermarkets Ltd
Permanent
Full Time
Call Centre / Customer Service Jobs
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
Sainsbury's Supermarkets Ltd is hiring a Customer Experience Manager for the Maypole Birmingham Store. You will lead the front-end and back-of-house operations, ensuring exceptional customer service and compliance with store standards.
Role involves frontline people management, shift supervision, and driving KPIs across sales, stock, and customer satisfaction while delivering a seamless shopping experience for customers in a high-volume store.