Store and Customer Operations Advisor (On Site)

Job Title: Customer Operations Advisor
Location: Malton
Working Hours: Monday- Friday, 8:30am - 5pm, 40 hours/week

Our client is a technology driven and specialist industrial services provider offering a range of engineering solutions and technical services to a wide variety of industries. Their Malton site is recruiting for the position of a Customer Operations Advisor.

Main duties & responsibilities:

• Use order book to expedite orders and speak to suppliers on a daily basis to ensure orders are on schedule
• Placing orders within necessary timeframes, ensuring best lead time, price and delivery times
• Assist stores colleagues with booking in goods/deliveries, correctly allocating stock into the storeroom
• Providing excellent customer service and assistance to the engineers on-site who attend the office
• Completing necessary steps to enable any non-stocked parts to be sourced, assessing price, lead time and delivery speed and uploaded to the stock systems
• Ordering stock required from suppliers
• Complete manual handling of stock from deliveries to storeroom including heavier items such as motors, pumps, gas bottles

Essential skills/experience/qualifications:

• Competent in basic IT Skills - monitoring emails, data entry, using the stock ordering systems
• Must be comfortable in a fast-paced and high-pressured environment
• Must have excellent communication skills and comfortable in a customer-facing role
• Experience in storerooms/stores activities desirable but not essential, preferred for familiarity with the working environment
• Be able to meet the physical demands of the manual handling required in the role