Station Manager: Lead Commercial Team & Customer Experience
Posted 6 days 17 hours ago by Southeastern Railway
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
Southeastern is seeking a Station Manager based at St Pancras, with responsibility for leading commercial staff, delivering excellent customer service, and ensuring safe, reliable station operations at peak times.
You will oversee a thriving sales environment, manage information flow to customers, and maintain a visible leadership presence across platforms, gateline, and booking halls, mainly Monday to Friday with occasional weekends.