Station Customer Service Leader

TransPennine Express is seeking a Customer Service Professional to work at the station, covering ticket offices, barriers and platforms. You will deliver proactive, personable service and support customers throughout their journey, with a role that includes assisting disabled passengers and ensuring safety and station cleanliness.

Roles involve varied shifts, including early starts, nights and weekends, outdoors in all weathers, and strong emphasis on keeping passengers informed with up-to-date